Privacy Policy

Welcome to DigiGrowNex Technologies ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal data.

This Privacy Policy explains how we collect, use, process, and protect your information when you visit our website, utilize our digital marketing and web consulting services, or interact with our automated systems (such as our AI WhatsApp Automation tool and CRM Systems).

By accessing or using our services, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with these terms, please do not use our services.

We collect several types of information to provide and improve our services:

• Personal Identifiable Information (PII): When you fill out contact forms, schedule appointments, or subscribe to updates, we may collect your name, email address, telephone number, business details, and job title.
• Usage and Technical Data: We automatically collect log data and device parameters, including your IP address, browser type, operating system, page views, and time spent on our site.
• Contact Forms: Details entered on our contact forms are secure and used solely to address your inquiries.

We use cookies and similar tracking technologies to track activity on our service and hold certain information.

Analytics: We use Google Analytics and Meta Pixels to analyze traffic patterns, understand demographics, and optimize our site's loading speeds and UI layout.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

DigiGrowNex Technologies utilizes the collected data for the following core business purposes:

• Service Delivery: To set up, operate, and maintain our digital consulting, cloud infrastructure, and marketing services.
• Appointment Scheduling: To coordinate bookings and reservations made via our web tools.
• Analytics & Improvement: To analyze how users interact with our website to optimize design, navigation, and performance.
• Customer Engagement: To address service inquiries, distribute project updates, and provide operational assistance.

We leverage compliant, official communication channels to interact with customers. Users may communicate with us through WhatsApp Business and other communication channels.

Consent: Phone numbers are collected only with active, explicit user consent (such as checking a confirmation box when scheduling an appointment or sending an inquiry).

Data Integrity: Phone numbers and chat content handled via our AI Automation modules are strictly encrypted and used exclusively for sending requested notifications, reminders, or support messages. We do not engage in unsolicited spamming. All WhatsApp solutions are implemented in accordance with Meta and WhatsApp Business policies.

We prioritize data security and implement appropriate technical measures to prevent unauthorized access, modification, or leakage.

No Data Selling: We do not sell, trade, or rent your personal information to third parties.

Third-Party Integrations: We may share data with verified third-party partners (such as Google Cloud for hosting, or Meta for API synchronization) strictly to deliver our services. These partners are bound by strict non-disclosure obligations.

You maintain the following rights regarding the personal information you store with us:

• Access: Request copies of the personal data we hold about you.
• Correction: Prompt us to correct any details you believe are inaccurate or outdated.
• Erasure: Request the deletion of your personal data from our active databases, subject to regulatory compliance.
• Opt-Out: Unsubscribe from marketing emails or SMS/WhatsApp alerts at any time by clicking the "unsubscribe" link or replying "STOP".

If you have questions about this Privacy Policy or wish to exercise your rights, please reach out to our team: